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# Website Accessibility Statement

**Last reviewed: June 2026**

COOLA LLC and its subsidiaries, divisions, and affiliates (collectively, “COOLA,” “we,” “us,” and “our”) are committed to providing a website experience that is accessible and usable for all customers, including individuals with disabilities. This statement applies to the COOLA’s website at [www.coola.com](/content/pages/www.coola.com) and related web content controlled by Sun Bum, unless otherwise noted.

To support this commitment, we use recognized digital accessibility standards, including WCAG 2.1 Level AA, as reference points for our ongoing accessibility efforts, and we monitor WCAG 2.2 Level AA as an additional benchmark where appropriate. Where applicable, we also consider relevant U.S., EU, and Canadian accessibility requirements and guidance, including ADA guidance, Section 508 materials, EN 301 549, the European Accessibility Act for covered products or services, and applicable Canadian federal or provincial frameworks. This statement describes our accessibility efforts and does not constitute a formal WCAG conformance claim.

## Our Approach

We focus on accessible code and structure, keyboard navigation, clear form labels and error handling, screen reader compatibility, accessible content publishing practices, and periodic manual and automated testing.

## Known Limitations and Alternatives

Accessibility is an ongoing process, and some areas of the website may not yet fully conform. Where we identify issues, we work to remediate them and, where feasible, provide an alternative way to access the information or complete the relevant task.
Feedback and Assistance

We welcome your feedback. If you experience difficulty accessing any part of our website, need assistance, or have suggestions for improvement, please contact us at [hello@coola.com](mailto:hello@coola.com) or +1 (760) 940-2125. To help us respond, please include the webpage URL and a brief description of the issue. We will review accessibility-related messages and work with you to provide the information or assistance you need in an accessible format or through an alternative method, where reasonably available.

Thank you for helping us improve,

The COOLA Team

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